Shipping and Refund Policies
Mr Brown Bakery and Food Products Pvt. Ltd. have following Shipping and Refund policies
We are delivering the cakes currently across Lucknow & Kanpur (Within the range of 25 Km) free of cost.
We Deliver rest of the Products all over India*
Kindly book your orders 24 hours before for Cakes (Lucknow & Kanpur) and for rest of the Products 4 Days before (all over India)
Margin Time will be around 4 hours (more or Less) on the day of Delivery.
Margin Time depend upon the distance of shipping address.
We deliver Monday to Sunday (7 days a week) Time: 8:00 Am to 11:59 Pm (IST)
Orders booked on same day of Deliveries may get delayed than delivery time
*As per Blue Dart Schedule
During Festival time Order booked may get late than the expected Delivery Date
Note: During Holidays like Diwali, Holi, Eid, Raksha Bandhan, Christmas, New Year, Valentine Day, Mothers Day, Bhai Dooj etc it is recommended to book your orders 48 hours before.
Delivery Status Enquiries
For confirmation regarding the delivering of the orders, it is recommended that you call the concerned authority of Mr Brown Bakery and food product Pvt. Ltd. on the delivery date.
Another suggestion is to e-mail us quoting of order
However in case there is no one to receive the order at shipping address the delivery man will leave the Business Card of shipping services provider at the doorstep of the recipient to call back for the orders.
Cancellation of Orders
You can cancel your order within 6 hours (of order made by you) Contact us as soon as possible on our Help lines nos about the cancellation of orders otherwise we are not liable to make any kind of refunds.
In case of Physical damage to Product (occurred during delivery phase) either we will replace the product or will refund the amount as per the Bank norms and policies which will take around 5-10 working days.